Service-site

Service

Return and exchange needs to know

If there is any quality problem with the equipment you purchased, you can send the entire package, equipment, shopping information (providing shopping receipts in Korea) and note reimbursement information (return the required address information) to our MOK China sales address. , apply for free testing and replacement services. Please be sure to provide a return message, otherwise it will cause a delay.

MOK China after-sales address

Mr. Feng

Address: Mini Lotus Technology Co., Ltd South Room 9B, Hubei Building, No. 9003, Binhe Avenue, Xinzhou Community, Shatou Street, Futian District, Shenzhen, China

Tel: 0755-23895153

MOK South Korea after-sales address

16th Street, 11th Avenue, Gangnam-gu, Gangnam-gu, Seoul (536-4, Xinsha-dong)

User needs to know

The MOK heating masters sold by our company are suitable for heating not burning cartridges of the market brand. Since the cartridge is a new type of tobacco product, it is currently controlled by the China national tobacco system. Therefore, our company does not sell cartridges in China now, customers can find the cartridges through your own purchase channels. Thank you!

Office Address：South Room 9B, Hubei Building, No. 9003, Binhe Avenue, Xinzhou Community, Shatou Street, Futian District, Shenzhen, China

Hotline：0755-23895153

admin@xomok.com